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Written tee
Tuesday, 22 May 2007

Privacy Policy

We at OrientalEnlighten.com ("we" or "OrientalEnlighten.com") have created this privacy policy to demonstrate our firm commitment to protecting your personal information and informing you about how we handle it. We respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties except as set out in 'With whom is the information is shared?' section below. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented. Information collected on our website is collected and used by OrientalEnlighten.com only.


What Information Do We Collect?
We collect certain personally identifiable information when you sign in on our web sites, register for on-line shopping, place an order, or request other services that require information, or registration. This information may include your name, mailing address, e-mail address, phone number, credit card numbers, occupation, and personal interests. We also keep a record of your product interests and purchases on-line and in our stores, and automatically receive and record information on our server logs from your browser.


How We Use Information?
We use customer information to
• Identify visitors.
• Complete orders.
• Deliver products and services.
• Respond to enquiries.
• Process payments.
• Communicate with you about orders, products & services and promotions.
• Send you the newsletter if you have requested it.
• Update and maintain accounts with us.
• Display testimonial information given.
• Customise the content and/or layout or our page for each individual.
• Inform you about functional changes to the site.
• Carry out research on demographics, interests and behaviour.
• Send you information we think you may find useful, including information about our new products and services and invitations to events, and
• Use information to update our site security, carry out maintenance or prevent or detect fraud or abuses of our Web site.

We may occasionally send you direct mail by email about products and services, news or forthcoming events we feel may be of interest to you. This will only come from us at OrientalEnlighten.com and only if you have indicated that you wish to receive these offers.


With whom is the information shared?
We will not sell your personal information to others. Privacy is an important part of our business as we rely on your information to provide you with the best service and products.

• We may, however, disclose aggregate statistics about our site visitors, customers and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistic will not include personally identifying information.

• As we grow and develop as a company, we may buy or establish new businesses and in doing so, customer information will also be transferred. In the unlikely event of OrientalEnlighten.com or its assets being acquired, customer information will indeed be one of the transferred assets. All information is subject to the promises made in pre-existing privacy policies (unless, of course, you consent otherwise).

• We employ other companies and individuals to perform functions on our behalf, for example delivery companies, manufacturers and suppliers, web designers and maintenance and for general use by OrientalEnlighten.com staff to perform their duties.

• We disclose personal information if required to do so by law or if it believes that such an action is necessary to protect and defend the rights, property or personal safety of Oriental Enlighten Co., Ltd, the Web site or it's visitors. This includes exchanging information with other companies or organizations for fraud prevention and credit risk reduction.

• And finally with your consent. We will send full details when information may go to third parties and you will have the opportunity to not share your information with these.


Third Party Web Sites
This site contains links to other sites including our on-line payment system. We cannot be responsible for the privacy policies and practices of other web sites even if you access them using links from our web site and recommend that you check the policy of each site you visit.

In addition, if you are linked to our web site from a third party web site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact it's owner or operator if you have any concerns or questions.

OrientalEnlighten.com is not responsible for any transaction you enter into with a third party web site even if you access them using links from our site. Consequently, if you purchase products or services from a third party web site your contract for such products or services will be with that third party and not OrientalEnlighten.com.


Security
OrientalEnlighten.com places a great importance on the security of all personally identifiable information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control.

For example, our security and technology policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL-Secure Sockets Layer) to encrypt financial information you input before it is set to us and the servers we use to store personally identifiable information on are kept in a secure environment. We reveal only the last five digits when confirming your order by email.

While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this. We also recommend that you protect against unauthorised access to your password and to your computer, especially when using a shared computer.


What are cookies? How are they used?
Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that by using the help menu and following it's procedure to do so. However, you may not be able to take full advantage of a website if you do so including personalised greetings. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Although they do identify a user's computer, cookies do not personally identify users and passwords and credit card information are not stored in cookies.


Keeping your records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, or if you have another query relating to your information, please 'Contact Us' using our 'Contact Us Form'.


Your acceptance of these terms
By visiting OrientalEnlighten.com, you consent to the collection and use of this information by OrientalEnlighten.com and to the OrientalEnlighten.com Privacy Policy and 'Terms & Conditions'. If we change our privacy policy we will post these changes on this page. If the change in our privacy policy affects the use of your personal information, then we will use our best endeavours to contact you by email to seek your consent to the use.


Your rights
You have a right to request that we provide you with a copy of all the personal information about you held by us. You also have a right to correct any errors in that information. As mentioned above, you have a right to request that we cease to use your personal information for direct marketing purposes. There will, however, be an administration charge for this.

Please e-mail any questions, concerns or comments you have about these policies to the Privacy Policy at info@orientalenlighten.com or write to us at:

OrientalEnlighten.com
177/21 Onnut 46 Soi, Sukhumvit Rd.,
Suanluang, Bangkok 10250
Thailand